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Contact us

Our team is here to answer all your questions

Contact Information

Headquarters
123 Avenue de la Finance
75008 Paris, France
Opening hours
Mon-Fri: 9am-6pm
Email
contact@novabank-online.com
support@novabank-online.com
Online Support
Chat available 24/7 for customers

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Frequently Asked Questions

How to open a Novabank account? ▼
To open an account, click on the "Open an account" button and follow the steps. You will need an ID, proof of address and your personal information.
What are the bank fees? ▼
The current account is free. The Premium card costs €9.99/month and the Metal card €29.99/month. Check our pricing page for more details.
How to contact customer support? ▼
You can contact us by email at contact@novabank-online.com, or via online chat available 24/7 for customers.