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Privacy Policy

Your personal data

Novabank is committed to protecting your privacy. We only collect the data necessary for:

  • Manage your bank account
  • Ensure the security of your transactions
  • Comply with our legal obligations
  • Improve our services

Data collected

Identification data: Last name, first name, date of birth, nationality

Contact data: Address, email, phone

Financial data: Income, transactions, banking history

Technical data: IP address, connection data

⏱️ Data retention

Your data is retained for the entire duration of your relationship with Novabank and:

  • 5 years after account closure for transaction data
  • 10 years for accounting documents
  • Legal duration for regulatory obligations

Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data
  • Right of rectification
  • Right to erasure
  • Right to data portability
  • Right to object
To exercise your rights:
Email: contact@novabank-online.com
Mail: Novabank DPO, 123 Avenue de la Finance, 75008 Paris

Security

Novabank implements appropriate technical and organizational security measures:

  • Encryption of sensitive data
  • Strong authentication
  • 24/7 monitoring
  • Regular security audits