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Pricing & fees
View pricing · View cards
How to open a Novabank account?
Discover the simple steps to open your account online in less than 10 minutes...
Reset my PIN code
If you forgot your PIN code, follow these steps to reset it securely...
Activate my bank card
Step-by-step guide to activate your new Novabank bank card...
Make an international transfer
Everything you need to know about SWIFT transfers and associated fees...
Set up Apple Pay / Google Pay
Add your Novabank card to your mobile wallet for contactless payments...
Manage my notifications
Customize your alerts to be informed of your banking operations...
Pricing & fees
See Pricing for account fees and Cards for monthly subscriptions. Nova Signature is listed at €18.69 per month. Your agreement determines the applicable fees. For a specific transaction, contact support from your client area.
View pricing · View cards
How to open a Novabank account?
Open your Novabank account online in minutes. Prepare a valid ID and a proof of address.
Step 1: Click “Open an account” and complete the form.
Step 2: Upload your documents (ID + proof of address).
Step 3: KYC verification (minutes to 24h).
Step 4: IBAN assigned and instant virtual card.
Step 5: Order a physical card (optional).
Once validated, access your client area, SEPA transfers and your operations history.
Reset my PIN code
To reset your PIN, verify your identity, then set a new code. Your account security remains the priority.
Cards > Security > Reset PIN.
Enter the code received (SMS/Email).
Choose a new PIN (avoid obvious patterns).
Optionally finalize at a compatible ATM.
If you face any issue, contact support.
Activate my bank card
Your physical card must be activated before first use. Activation also enables contactless.
Cards > Activate, follow the wizard and validate with a code.
Make a first payment with PIN (not contactless).
Then add the card to Apple Pay / Google Pay if desired.
Make an international transfer
SWIFT transfers require the beneficiary IBAN/BIC. Fees and delays apply depending on country and bank.
Required: name, IBAN, BIC, purpose.
Indicative fees: see Pricing (e.g. €15 + 0.1%).
Timing: usually 1–3 business days.
FX: converted at day’s rate, margin included.
Set up Apple Pay / Google Pay
Add your Novabank card to your wallet for contactless payments in‑store and online.
iPhone: Wallet > “+” > Add card.
Android: Google Wallet > Add card.
Validate via code (SMS/email) and anti‑fraud checks.
Manage my notifications
Customize alerts to track operations, transfers, logins and spending thresholds.
Channels: push, email, SMS (depending on plan).
Quiet hours: set time ranges with no alerts.
Priorities: choose critical notifications only.
Recognize a phishing email
Check the sender, beware of typos and fake urgency. Never click suspicious links.
If in doubt, contact Novabank support before acting.
Enable 2FA
Enable two‑factor authentication from your security settings. We recommend a TOTP app.
Scan the QR code and save recovery codes.
SMS is available if the app is not.